Shipping Policy

Effective Date: 11/Dec/2023

Thank you for choosing Ozury Industries Pvt Ltd! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our shipping policy.

Shipping Destinations

We currently ship to addresses within [List of countries or regions you ship to]. If your location is not included, please contact our customer service at info@ozury.in or call us at 9113030044 for assistance.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods and Delivery Times

We have partnered with Shiprocket for our shipping services. We offer the following shipping methods:

• Standard Shipping: 3-5 working days
• Express Shipping: 2-3 days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or unforeseen delays.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order by entering the tracking number on our website or the Shiprocket website.

Customs and Import Duties

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. We are not responsible for any delays caused by customs processes.

Lost or Stolen Packages

Ozury Industries Pvt Ltd is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact Shiprocket and our customer service team at info@ozury.in or call 9113030044 for assistance.

Returns and Exchanges

Please refer to our [Return Policy](link to your return policy) for information on returns and exchanges.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@ozury.in or call 9113030044.

Thank you for choosing Ozury Industries Pvt Ltd!

Ozury Industries Pvt Ltd
#18, 6th cross, Vijayalakshmi Layout
Bangalore
Email: info@ozury.in
Phone: 9113030044